Many organizations still struggle with developing and managing their supply chains’ customer service. As a consequence, some customers are over serviced, and additional cost is incurred.

And on the other side of the coin, some customers are under-serviced and may not be happy.

Here are 8 simple steps to ensuring your customer service is appropriate and well managed.

 

 

Related article and videos on this topic have appeared throughout our website, check them out:

 

 

Editor’s Note: The content of this post was originally published on Logistics Bureau’s website dated February 16, 2022, under the title “8 Best Customer Service Tips For Your Supply Chain“.

 

Contact Rob O'Byrne
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Rob O’Byrne
Email: robyrne@logisticsbureau.com
Phone: +61 417 417 307