Good Customer Service is an essential component of any business. And in Supply Chain Management, we really need to understand it well, as it has enormous implications on our Supply Chain costs.

But many businesses still make common customer service mistakes.

So here are the “7 Truths” of Customer Service that you should know.



Related articles on this topic have appeared throughout our website, check them out:



Editor’s Note: The content of this post was originally published on Logistics Bureau’s website dated February 02, 2022, under the title “The 7 Truths of Customer Service in Your Supply Chain“.


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