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How Good is YOUR Supply Chain – Do you really know?

I’ve been looking at the cost and service performance of supply chains for over 20 years. I’ve come up with about four different levels of service performance which I’d like you to think about for your own supply chain, and where you think it fits. Watch this video below to see how I draw this four-levels diagram: The businesses that focus passionately on service, and deliver outstanding service, the best service in their...

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